Contact Us
Whether you've spotted a new sweepstakes casino we haven't covered yet, want to flag an outdated welcome offer, or just have a question about how the sweepstakes model works, this is the page for reaching Sweepstakes Casino. We read every message and use reader feedback to keep our coverage of new sweeps casinos accurate and current.
What we can help with
Sweepstakes Casino is an independent research and comparison site covering sweepstakes and social casinos. We don't operate any of the platforms listed on this site, so we can't process deposits, redemptions, account verification or customer support requests on behalf of an operator. What we can do is point you in the right direction or correct something on our end. Common reasons readers get in touch include:
- Suggesting a new sweepstakes casino for us to research and potentially add to our rankings
- Letting us know a welcome offer, coin package or eligible-state list has changed since we last checked it
- Asking how the Gold Coins and Sweepstakes Coins model works before signing up anywhere
- Reporting a broken link, inaccurate detail, or something that reads unclear on the site
- General feedback on how we rate and rank the sites we cover
For account-specific issues — a delayed redemption, a locked account, or a question about identity verification — you'll need to contact the operator directly through the support channel listed on their own site. We're not in a position to intervene in individual customer accounts, and no operator gives us that access.
How our ratings and rankings work
Before writing in with a ranking question, it may help to know how we put this list together. We research each sweepstakes casino's welcome offer, the size and variety of its game library, its redemption process, and the eligible-state information it publishes. Sites such as Crown Coins, SplashCoins and Casino.Click sit near the top of our current list because of how their offers, game ranges and terms compare against the rest of the field at the time we last checked — not because of any payment arrangement. Operators can and do pay us a commission if a reader signs up through a link on this site, but that relationship never decides where a brand lands in our rankings. If a welcome offer or coin bundle changes, we rely partly on reader tips to catch it, which is one of the most useful things you can send us.
Before you write in about a specific site
To help us answer faster, it's worth checking a few things first:
- Confirm which sweepstakes casino your question relates to and, if possible, the exact offer or page you're looking at
- Check whether the issue is about our content (a description, a listed offer, an eligible-state note) or about your own account on that platform
- If it's an account issue — redemption, verification, or a payment method — go directly to that operator's support team, since only they can access your account details
- If it's a legality question for your state, remember that sweepstakes casino availability varies and changes; we can share what an operator publishes, but we can't give legal advice on your specific situation
A note on what we don't cover here
This page exists to connect readers with us, not to process anything financial. We don't take payments, hold coin balances, or manage prize redemptions — those all happen directly between you and the operator you've signed up with, using the payment and verification methods each platform publishes. If you want a refresher on how the sweepstakes model, no-purchase-necessary entry, or coin redemption generally works before you get in touch, our Responsible Gambling page and Terms and Conditions page cover the ground rules we work from, and our About Us page explains how the site itself operates and how we're funded.
Getting a useful response
We aim to reply to genuine queries and tips in a reasonable timeframe, though as an independent site with a small team, we can't guarantee an instant turnaround. Messages that include specifics — the site name, the offer or page in question, and what you'd like us to check — get answered faster than general comments. We don't respond to messages that ask us to promote an unlisted operator without any supporting information, and we won't add a site to our list purely on request; every entry goes through the same research process regardless of who suggests it.
Reaching out
If you've read through the above and still have something to raise — a correction, a tip about a new sweeps casino, or feedback on this site — use the contact details provided elsewhere on this page to send us a message. We're happy to hear from readers at any stage, whether you're comparing your first sweepstakes casino or you've been playing across several for a while.